Items purchased from Microsoft Store can be returned by contacting online Customer Service by chat or phone at 87 or by visiting the Microsoft Experience Center in NY. Business, commercial, and reseller customer purchases not eligible.
Return process must be started within 60 days after customer receives the device. (including Puerto Rico) and Canada, and at the Microsoft Experience Center in New York from 7/11/22 – 9/11/22. ***Available with eligible consumer purchases only made at Microsoft Store online in the U.S. For mechanical breakdowns and/or AD covered claims, maximum of: one (1) Xbox console replacement two (2) standard Xbox Wireless Controller replacements OR one (1) Xbox Elite controller replacement (whichever is applicable to your purchase) and one (1) associated power supply unit with attaching cords replacement, when they are originally supplied by Microsoft within a single, all-in-one packaged purchase.
#4 months of you game cracked#
**Accidental Damage cover (AD) is limited to damage from handling meaning, damage directly resulting from unintentionally dropping the Covered Product (such as a cracked screen) or spilling liquid onto it. Because only digital purchases are eligible for bonus points, hardware is not included and only earns 1 point per dollar spent.
Points earned for purchases that are later returned will be cancelled. *Points will be deposited within 48 hours of purchase.
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